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About Cholamandalam Health Insurance

Chola MS General Insurance Company has been formed as a joint venture between two leading companies – the Murugappa Group and Mitsui Sumitomo Insurance Company Limited. The Murugappa Group is a leading Indian financial services company with its name established in the gold loan segment. Mitsui Sumitomo, on the other hand, is a Japan-based insurance company with multinational operations. Chola MS offers different types of general insurance policies whether it is for individuals or for corporates. Health insurance plans are also offered by the company in different variants so that they can fulfil individual coverage requirements.


Things to know about Chola MS

  1. The company is spread across India with a network of 87 branches and more than 34,000 agents selling its products
  2. Ever since the company was established, it has been growing at a steady pace. In the year 2018, the company crossed the INR 40 million mark and collected a Gross Written Premium of INR 41, 026 million
  3. The company has won various awards in the field of insurance. Some of these awards include the Golden Peacock Award for Risk Management, Best CSR Practice Award, etc
  4. The company has more than 89 lakh customers and it has an average claim settlement of 2.2 lakh claims in a year Why choose Cholamandalam health insurance plans
  5. Here are some reasons which make Cholamandalam health insurance plans ideal solutions for your health insurance needs:
    • Cholamandalam health insurance offers a good combination of inbuilt as well as optional coverage benefits
    • The premiums of the plans are low and competitive allowing you to enjoy affordable health insurance coverage
    • A range of discounts are offered under Cholamandalam health insurance plans which help in lowering the premium that you pay
    • The company offers a Slice of Health Program which promotes healthy living among its policyholders
    • The company’s claim process is easy and it is tied up with all leading hospitals in the country to offer you cashless claim settlements

Cholamandalam Claim Settlement Ratio

95%

Cholamandalam

94.21%

Industry Average

Health claim settlement ratio is the percentage of claims settled against the total claims received by the insurance company in a given fiscal year. Cholamandalam has a claim settlement ratio of 95%, as compared to the industry average of 94.21%.

Cholamandalam Health Insurance Plans Overview

Cholamandalam health insurance offers 1 health insurance plan. The premium of these plans starts from Rs. 3197/yr. The sum insured ranges from Rs. 5 Lakh - 25 Lakh. Details of the comprehensive coverage provided by the following 1 Cholamandalam health insurance plan is listed below:

Eligible Age

91 days - 65 years

Coverage

5 Lakh - 25 Lakh

Top Features From Cholamandalam Health Plans

Chola MS also offers a variety of health insurance plans which have the following key features

  1. All health plans offered by the company promise lifelong renewals without any cover ceasing age
  2. Indemnity health plans offered by the company cover the cost of hospitalisation in case of any injury or illness
  3. Fixed benefit plans are also offered by the company which pay a lump sum benefit irrespective of actual medical costs that you incur
  4. The premiums that you pay for Cholamandalam health insurance plans are allowed as a deduction under Section 80D of the Income Tax Act

Exclusions Across Cholamandalam Health Plans

Though the above-mentioned coverage benefits make Cholamandalam health insurance quite comprehensive in their scope of coverage, there are instances which are not covered by the plan. These instances are called exclusions and here is a list of common exclusions which are found in all health insurance policies offered by the company

  • Illnesses which you suffer at the time of buying the policy. These illnesses are called pre-existing illnesses and they are excluded for a specific period called the waiting period. During this period,any complications due to the illness would not be covered
  • Illnesses which occur within 30-60 days of buying the policy are not covered
  • Specific illnesses and treatments have a waiting period of two years. During this waiting period, they are not covered
  • Any type of self-inflicted injury, deliberate physical harm and/or attempted suicides are not covered
  • Injuries or illnesses which occur due to substance abuse, addiction, criminal activities, wars, nuclear perils, etc. are not covered
  • Cosmetic treatments and circumcision are not covered
  • Dental treatments are usually excluded unless they are specifically covered by the policy
  • Cost of lenses, spectacles, hearing aids, etc. are excluded from the scope of coverage
  • Mental and congenital diseases and disorders are not covered under Cholamandalam health insurance plans
  • Participation in defence activities, hazardous sports and aviation would not be covered

Cholamandalam Premium Calculator

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Cholamandalam Customer Care

Customer Care Number

Cholamandalam Claim Process

Cholamandalam supports both cashless claims and reimbursement claims. This section covers the information on how to check Cholamandalam health insurance claim status, fill Cholamandalam health insurance claim form, and the claim settlement process.

  1. Locate a network hospital : Find out Locate a network hospital
  2. Claim Intimation :Inform about the claim before hospitalization by filling the form here or calling customer care at 1800-208-9100
  3. Avail Cashless : Avail cashless by informing hospital insurance desk about your health insurance policy in advance before admission. Keep your policy copy and photo ID proof ready
  4. Pre authorization request : Hospital should share the pre authorization form with us within 24 hrs of admission. The form must be duly filled by the policyholder and the physician. View the form here
  5. Pre authorization/ Initial approval :We will scrutinize the documents and give pre-authorization/ initial approval if the claim is admissible within 2 hrs. We might contact the hospital if any additional details are required
  6. Final claim request during discharge: Hospital will share discharge documents and bills with us for final approval
  7. Final claim approval : We will scrutinize the documents and give final approval along with the approved amount within 2 hrs. Any inadmissible expenses, copayments, deductions will have to be paid by the policy holder

  1. Claim Intimation : Inform Chola MS about the claim before admission by filling the form here or calling customer care at 1800-208-9100
  2. Claim registration : Scan and upload all claim documents (bill, reports etc.) within 30 days of discharge here.Please ensure the documents are self-attested by customer
  3. Claim approval : Chola MS will scrutinize the documents and give approval within 7 working days. Chola MS might contact the customer if any additional details or documents are required
  4. Claim Settlement : Chola MS will make the payment through NEFT on claim approval and receipt of all documents

Cholamandalam Health Insurance Renewal Process

Renewal Process of MS Chola Health Insurance
You are required to renew your health insurance policy after frequent intervals depending on the policy term chosen. Health insurance renewal is a must to continue enjoying benefits under your health insurance plan otherwise it will lapse.
Chola MS General Insurance Co. offers a very simple renewal option via 2 methods

  1. Online Mode
  2. Offline Mode

Read below the process to renew Chola MS Health Insurance policy online or offline


Online Renewal Process of MS Chola Health Insurance
Step 1: Visit the official website of Chola MS Health Insurance. Select ‘Health’ option
Step 2: Provide your policy number and Date of Birth to proceed
Step 3: Get the premium payment amount for your Chola MS Health Insurance plan
Step 4: You will get a confirmation email upon the successful payment of premium and policy renewal.


Offline Process for Chola MS Health Insurance Policy Renewal
If you are not finding the online process convenient then you can choose the offline mode to get your Chola MS health insurance policy renewed. Call on the customer support number of Chola MS i.e 1800-208-9100 or visit their nearest branch for policy renewal. You can also easily renew your policy on
www.turtlemint.com with the help of our expert advisors or download the Turtlemint App here

FAQs

The premiums paid for health insurance plans are allowed as a deduction under Section 80D of the Income Tax Act. The limit of deduction is INR 25,000 for premiums paid for yourself, your spouse and dependent children. If you get your dependent parents covered, you can claim an additional deduction of INR 25,000. The limit increases to INR 50,000 if you and/or your parents are senior citizens. Thus, a total deduction of up to INR 1 lakh can be claimed on health insurance premiums

Yes, some Cholamandalam health insurance plans allow coverage for dependent siblings too. Check the plan’s terms and conditions if you want to cover your siblings under the policy

If you buy long term health insurance plans you get freedom from annual renewals of the policy. Moreover, you can enjoy longer coverage without the fear of lapse. Lastly, Cholamandalam health insurance plans also allow attractive premium discounts if the coverage is taken for a continuous period of 2 or 3 years.
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