Easily Organize, Claim and Renew Insurance!

About National Car Insurance

National Insurance is a public sector general insurance company which is wholly owned by the Government of India. The company was first established in the year 1906 in Kolkata was nationalised in the year 1972. Due to its history, the company is trusted and very popular among individuals looking to buy general insurance policies. The company not only offers general insurance solutions in India but in Nepal as well.

National Claim Settlement Ratio




Industry Average

Car claim settlement ratio is the percentage of claims settled against the total claims received by the insurance company in a given fiscal year. National has a claim settlement ratio of 86%, as compared to the industry average of 94.67%.

National Car Insurance Plans Overview

National car insurance offers 2 car insurance plans. The premium of these plans starts from Rs. 1994/yr. Details of the comprehensive coverage provided by the following 2 National car insurance plans are listed below:


Starting Premium- ₹ 2,757/yr

There are types of National Comprehensive plans

  1. Comprehensive plans-comprehensive plans are called package car insurance policies. Under these policies, coverage is allowed for third party liability as well as the damages suffered by the car. If the car is damaged and needs repairs or if it is stolen, the comprehensive policy would cover the damages and pay a claim. Personal accident cover is also available under comprehensive policies.

Third Party

Starting Premium- ₹ 1,994/yr

There are types of National Third Party plans

  1. Third-party liability plans-these plans are mandatorily required on all cars as per the directives of the Motor Vehicles Act, 1988. A third-party liability policy covers third-party liability which incurs when you physically hurt an individual or damage someone else’s property. Third-party plans might also have a personal accident cover which covers the owner/driver of the car against accidental deaths and disablements.

National Premium Calculator

Use our National car insurance premium calculator to estimate National car insurance premium for your car within 30 seconds

Add-ons Available Under National Car Insurance Plans

Add-ons are additional coverage benefits which can be chosen voluntarily by paying an additional premium. Add-ons help increase the scope of coverage of the Car insurance policy. National Car insurance plans offer the following types of add-ons with the comprehensive policy:

Nil depreciation which removes the effect of depreciation applicable on the car’s parts in case of a claim

Nil depreciation plus which adds an extra advantage to the nil depreciation add-on

Invoice protect which promises to pay the invoice value of the car in case of total loss or theft

Engine protect which covers the damages suffered by the engine of the car due to water-logging and consequent water seepage

NCB protect which protects the accumulated no claim bonus even when a claim is made under the policy

Features Of National Car Insurance Plans

Car insurance policies offered by National Insurance come with a lot of features and benefits which include the following

  1. There is a range of policies to choose from. The company, therefore, offers a readymade car insurance plan to all types of customers.
  2. The company has a tie-up with a large number of garages across India to facilitate easy cashless claim settlement.
  3. The company enjoys the trust of individuals and its car insurance plans are quite popular.
  4. The car insurance plans are affordably priced so that individuals can easily pay the premiums.

Coverage under National Insurance car insurance policies:

  1. Liability suffered if an individual is physically injured or wounded by the car
  2. Liability suffered if an individual is killed by the car
  3. Liability suffered if the car damages any individual’s property
  4. Accidental deaths or disablements wherein a lump sum benefit is paid. Sum insured for persona accident cover is INR 15 lakhs

Comprehensive policies, on the other hand, cover the following instances

  1. Natural disasters like earthquakes, floods, landslides, subsidence, rockslides, typhoon, storm, lightning, etc.
  2. Man-made disasters like riots, malicious acts, terrorist acts, strikes, theft, fire, explosion or implosion, etc.
  3. Damages suffered when the car is being transported from one place to another through water, air, road or rail

Exclusions Under National Car Insurance Plans

Though car insurance policies offered by National Insurance Company offers a range of coverage benefits, there are some instances which are not covered under the plan. These instances are called exclusions and the common policy exclusions include the following

  1. Depreciation and normal wear and tear of the car
  2. Damages suffered when driving under the influence, without a valid license and outside the borders of India
  3. If the car is used in violation of its limitations of use, the subsequent losses would not be covered
  4. Consequential losses are not covered
  5. The loss suffered due to war or war-like situations
  6. Claims because of contractual liability

How To Raise A Claim Under National Car Insurance

  1. If there is a third party claim

If you have harmed a third party or damaged someone’s property, the claim process would be as follows:

  1. Inform the insurance company immediately after a claim
  2. File an FIR with the local police authority
  3. The claim would be handled by the motor accidents tribunal
  4. The tribunal would rule the liability that you have incurred for the damages caused
  5. The liability would then be paid by the insurance company and the claim would be settled
    1. If your own car is damaged

If your car itself suffers damages, it is called own damage claim. In that case, the steps are as follows

  1. Inform the insurance company immediately. When you do so the company would mention the nearest tied-up garages where you should take your car. If the car is taken to a non-preferred garage, the claim is settled on reimbursement. You are required to bear the charges and the charges are then reimbursed by the insurer.
  2. Once the car is in a preferred garage, the insurer’s surveyor would visit and assess the damages and prepare a report
  3. The insurance company approves the claim based on the surveyor’s report
  4. The repairs are then done on the car
  5. Once the repairs are complete, the insurance company settles the garage bill. You have to pay any excess cost to take delivery of the car.
    1. If the car is stolen

In case you lose your car to theft, the following steps would have to be taken

  1. Inform the insurance company immediately
  2. Inform the police and file an FIR
  3. The police would try to trace your car and if they are unsuccessful, they would issue a non-traceable certificate
  4. Present this certificate and the insurance company would settle your claim.

Another alternative for getting your car insurance claim settlements is through Turtlemint. Turtlemint offers you easy assistance in getting your claim settled at the earliest possible time. All you have to do is inform Turtlemint at their toll-free number 1800 266 0101 or at their email id claims@turtlemint.com. Once Turtlemint’s claim team is notified of the claim they would take the necessary steps to get your claim settled and you would be spared the hassles.

Documents Required For Claims

When you raise a claim for your car insurance policy, various documents are required. These include the following

  1. Claim form
  2. Copy of RC book of the car
  3. Copy of PUC certificate
  4. Copy of your driving license
  5. Your KYC documents
  6. Police FIR for third party and theft claims

National Customer Care

Customer Care Number

National Car Insurance Renewal Process

If you are an existing customer of National Insurance Company and want to renew its car’s insurance policy you can do so online. The process is simple and includes the following steps

  • Visit the company’s website athttps://nationalinsurance.nic.co.in/en/ and choose ‘Motor’ under the tab ‘Products’
  • A new page would open where, at the bottom, you have the option to renew the policy online. Click on ‘Renew Existing Policy’ and a new tab would open
  • You would have to enter your policy number and a Captcha code shown on the screen and select ‘Renew policy’
  • You would be able to check your existing policy details and the terms of renewal
  • Pay the renewal premium online and your policy would be renewed

Turtlemint also offers you an easy solution for renewing your National Insurance car insurance policy. Through Turtlemint’s you can, in fact, renew your policy after assessing other available car insurance plans in the market. You can, therefore, get a policy which has the best coverage benefits and comes at a reasonable premium.

To renew your policy through Turtlemint, the following steps would have to be taken

  1. Visit www.turtlemint.com and choose ‘Car’
  2. Enter the registration number of your car along with its make, model and variant, registration year and other relevant details
  3. You would also have to provide the details of your existing policy and whether or not there have been claims in the last year
  4. You can then provide your contact details for personalised assistance in renewing your car insurance policy
  5. Thereafter Turtlemint would give you the quotes of different car insurance policies offered by leading insurance companies.
  6. Choose the best policy as per your coverage requirements and premium affordability
  7. Pay the premium online and the policy would be renewed instantly.


A compulsory deductible is a mandatory deductible applicable in your car insurance policy. It represents the part of the claim which you have to pay for yourself. Voluntary deductible, on the other hand, is optional. You can choose to pay a part of the claim yourself, over and above the compulsory deductible amount. If you choose a voluntary deductible you can earn a premium discount.

Yes, the rate of the compulsory deductible is fixed. It is INR 1000 for cars which have a cubic capacity of up to 1500 cc and INR 2000 for cars having a higher cubic capacity.

Yes, a lapsed car insurance policy can be renewed. However, before the renewal is allowed, the car would be inspected by the company and then the policy would be allowed to be renewed.

The calculation of depreciation is done using the following table

Types of parts of the bike Rate of depreciation applicable
Rubber, plastic or nylon parts, tyres and tubes, airbags or car batteries 50%
Fibreglass parts 30%
Glass parts Nil
Paint material 50%
Wooden parts and other parts not mentioned above 5% to 50% depending on the age of the car

Yes, the policy offered by National Insurance also covers towing charges for taking the car to the nearest garage. The coverage is allowed for up to a maximum of INR 1500.
Book A Free Consultation

Feeling Unsure About Insurance Plans?

Our experts can help you make informed decisions

  • IRDAI certified expert advice
  • Free consultation
  • Claim support

No charges. No spam!

Manage All Your Policies In One Place

  • All policies, one app
  • Free claim service
  • All policies explained
  • Consult an expert

Car Insurance Companies Similar To National