Cholamandalam Cashless Garages List in Navi Mumbai

Claims under your Cholamandalam car insurance policy would occur if there is a third party liability, if your car is damaged or if your car is stolen. At any type of claim incidence, you should follow a specified claim process. This process involves the following steps –

1. Inform Cholamandalam immediately of the claim by calling its toll-free number 1800 208 5544. You can also register your car insurance claim online on the company’s website
2. A police FIR would be needed if you suffer a third party claim or if the car is stolen
3. In case of own damages, the car should be taken to the nearest networked garage for cashless claims
4. The surveyor visits the garage and assesses the damages
5. Based on the report submitted by the surveyor, the company approves the claim and the repairs begin
6. You are also required to submit a set of documents for claim processing
7. When the car is repaired, the company settles the claim amount with the garage and you can take delivery of the car
8. In the case of third party claims, the claim is handled by the motor accidents tribunal. Depending on the ruling of the tribunal, the insurance company pays the claim
9. If the car is stolen, the police try and trace the car. If the car is not found, the police issue a non-traceable report. The insurance company, then, settles your claim based on this report.