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What Is Special About Health Suraksha Policy?

HDFC Ergo Health Suraksha is a simple health insurance plan which provides coverage for hospitalization expenses, pre and post hospitalization expenses, expenses incurred on day care procedures, organ donor expenses, domiciliary treatments, etc. AYUSH coverage is also offered under the plan along with other additional benefits like free health check-ups, cumulative bonus for claim-free years, etc. So, it is a comprehensive plan at affordable premium rates.
  • Any age entry option with lifetime renewal.
  • Exclusive covers like Air Ambulance, Recovery benefit, Wellness features like Fitness discount@ renewal, Health incentives for maintenance of health.
  • Various discount options to like family discount, long term policy discount etc.
  • Mental Health diseases are covered.

Features of HDFC ERGO Health Suraksha Health Insurance Policy

Check the features and coverage of HDFC ERGO Health Suraksha Health Insurance plan below:

Ambulance Charges

Road Ambulance: Rs 3,500.Air Ambulance: Upto Rs 5,00,000

Ayush Treatment

Ayush benefit up to Rs. 2000000


If Tier 1B insured takes treatment in Tier 1A city then 20% co-pay.If Tier 2 insured takes treatment in Tier 1A or 1B then 20% co-pay.If insured opts for room where rent is less than and equal to 2500 or treatment is for an accident then there is no co-pay

Cover Restoration

200% of Basic SI Cover Restoration in a Year - It is termed as REBOUND under this product

Day Care Procedures

144 procedures covered

Treatment At Home

Covered up to Rs. 2000000

HDFC ERGO Health Suraksha Plan Resources

Policy Brochure

Policy Wordings

Exclusions of HDFC ERGO Health Suraksha Health Insurance Policy

HDFC ERGO Health Suraksha plan does not cover the following:

Daily cash allowance

Maternity expenses

New born treatment

Opd expenses

Cosmetic surgery

Drugs / alcohol abuse

Other Plans From HDFC ERGO

HDFC ERGO health insurance offers 4 health insurance plans. The premium of these plans starts from Rs. 1100/yr. The sum insured ranges from Rs. 3 Lakh - 1 Cr. Details of the comprehensive coverage provided by the following 4 HDFC ERGO health insurance plans are listed below:

Calculate Health Suraksha Plan Premium

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HDFC ERGO Claim Settlement Ratio




Industry Average

Health claim settlement ratio is the percentage of claims settled against the total claims received by the insurance company in a given fiscal year. HDFC ERGO has a claim settlement ratio of 99.39%, as compared to the industry average of 94.21%.

HDFC ERGO Claim Process

HDFC ERGO supports both cashless claims and reimbursement claims. This section covers the information on how to check HDFC ERGO health insurance claim status, fill HDFC ERGO health insurance claim form, and the claim settlement process.

  1. Hospitalization : Find out to locate nearest network hospital
  2. Avail Cashless Hospitalization & Submission of Documents by showing your health card and valid photo ID
  3. Preauthorization: Hospital will send the cashless request to HDFC ERGO and coordinate with with Network Hospital for the Pre-authorisation form
  4. At the time of Discharge & Settlement of claim : HDFC ERGO/ TPA will scrutinize all the received documents and convey the final stand on the claim
  5. Status Update: You will receive an update through SMS/Emails at every stage of the claim on your registered mobile number or email id
  6. Cashless authorisation & Approval of Claim: Hospital shall send the final bill to HDFC ERGO for authorisation and HDFC ERGO shall scrutinize the same and give final authorization in case of approved transactions to the hospital. Any inadmissible expenses, copayments, deductions will have to be paid by Customer

  1. Hospitalisation: You need to pay the bills initially and preserve the original invoices
  2. Register A Claim: Post hospital discharge send us all your invoices and treatment documents
  3. Verification: verify your claim related invoices and treatment documents
  4. Claim Settlement: We send the approved claim amount to your bank account.

HDFC ERGO Health Insurance Renewal Process

Online Process For HDFC ERGO Health Insurance Renewal

Here are 3 quick steps to renew HDFC ERGO health insurance online

Step 1: Visit their website www.hdfcergo.com and click on "RENEW"
Step 2: Enter either your policy details, registered email id or your mobile no. and click on ‘Renew Now’ to proceed
Step 3: Make the payment for policy renewal via your preferred mode of payment

You should consider renewal as an opportunity to carefully review all policy details and make necessary adjustments as per your needs. Please note that you can renew your expired policy within 30 days from expiry date

Offline Process For HDFC ERGO Health Insurance Renewal

For the offline method of renewing your HDFC ERGO Health Policy, you can call on 022-62346234/ 0120-62346234 or visit their nearest branch.
You can also reach out to your nearest Turtlemint insurance advisor who can assist you in quick renewal of your policy. Visit www.turtlemint.com now for your HDFC ERGO health policy renewal

HDFC ERGO Customer Care

Customer Care Number

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